LUMINNOVATE

Insights

When late payments collapse, what actually changed?

3.65% to 0.04%Anonymised invoice data

The collections fix that looked like a model

invoices paid 30 or more days late

What was observed
Invoices paid 30 or more days late collapsed from 3.65% to 0.04%.
What a generic approach says
A book wide change in payment behaviour.
What the engine read
65% of the fall sat in one region, where 39% of invoices had run late and then none did.
What it meant for the decision
This corrected our own earlier reading of a book wide switch. Monitoring should show where a change happened before anyone explains why.

Figures are reproduced from Luminnovate's research records. Data sources are available on request; methods are proprietary.

Every decision that moves money should be able to show its working.

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