LUMINNOVATE

Insights

When revenue falls, when should you not act?

15%Public retail data

A fall that was noise

fall in revenue that was within normal variation

What was observed
Revenue fell from £1,749,039 to £1,479,878 between the same months of two years.
What a generic approach says
A 15% fall: investigate and act.
What the engine read
The fall was within normal variation for this business, and returning customers carried 76% of it.
What it meant for the decision
Knowing when not to act is part of the decision.

Figures are reproduced from Luminnovate's research records. Data sources are available on request; methods are proprietary.

Every decision that moves money should be able to show its working.

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