LUMINNOVATE

Business-loan underwriting, automated.

Specialised agents turn application packages into a decision-ready memo under your own credit policy. A person decides.

Book a conversation See how it works
  • Plugs into your LOS and CRM
  • Your policy as rules
  • Hosted service, or in your environment
  • A person approves every decision

Why business lenders choose it

Verification that holds upBusiness verification on Australian registers, Director IDs, sanctions and the PPSR, plus the related-entity and director network (prior failed companies in the same trade, shared addresses and phones, application rings) and the digital footprint. Every check carries its evidence with its source and date, and every gap between what was stated and what is registered is flagged for review. This is the hard part of business lending, done inside the memo.
Cash flow read the way the business tradesSignals customised to each business type and its operating rhythm: a cafe, a tradesperson, an online retailer. Each is compared with the business's own history and the same months a year earlier. The owner's money is separated from revenue, existing lenders and stacking are found by repayment cadence, and seasonality is not read as a decline.
Your policy, your decision, your evidenceYour credit policy as rules, every figure traced to its source and checked by code. Your underwriter approves or declines, and it is proven on your own past applications before anything changes.

Time per application is measured in the evaluation, against your own process.

Not a generic underwriting tool, not a document AI

A generic tool
Luminnovate
Scoring
A generic toolA vendor score you cannot see inside
LuminnovateYour credit policy as rules; every rule applied and shown with its result; your underwriter decides
Proof
A generic toolA demo and a brochure
LuminnovateTested beside your own controls on your own past files, with an evidence pack a credit committee and an auditor can read
What you already have
A generic toolReplace what you have
LuminnovateRuns beside any model or tool you already use; the winner is named even when it is not us
Reading a business
A generic toolThe same rule for every applicant, whatever kind of business it is
LuminnovateEach business judged by its own operating rhythm and its own history; seasonality is not a decline
Control
A generic toolYour files leave for a vendor cloud and the tool decides
LuminnovateA sandbox in your environment first, then the hosted service, or your own environment for institutions; your files are processed for your decision only, and a person approves every one
Scope
A generic toolOne task, one tool
LuminnovateOne platform for fraud and credit; what is learned in one problem is reused in the next

Decisions you can defend.

Send us the application package as it is, however it arrives.

Forward emails. Take applications through an embedded form or a link. Or push structured applications from your origination flow through the API. Files are read as they come: PDFs, scanned PDFs, spreadsheets, CSV exports, email threads and images. Results land in your LOS or CRM, or in the Luminnovate workspace.

Sources

Email forwardingA mailbox you forward broker and applicant emails to. The body and attachments are read and a package is opened for review.
Application formA clean digital application to embed on your site or send as a link.
API and webhooksPush applications from your origination flow, and subscribe to status changes.
LUMINNOVATE UNDERWRITING ENGINE

your policy as rules

reads · verifies · summarises · drafts
  • PDF
  • XLSX
  • CSV
  • EML
  • JSON
  • IMG

Results go

Your LOS or CRMExtracted fields, the memo and the evidence synced into your system of record. Keep your current workflow.
Luminnovate workspaceThe underwriting queue, memos and evidence packs. Nothing else to set up.

No migration. Your systems stay.

Any lending document, as it arrives. Structured, sourced output every time.

Handwritten, typed, scanned or photographed. PDFs, spreadsheets, images, email attachments and statements. Each is read into fields your underwriters can check, and every field carries the page it came from.

Typed form, two pagesIllustrative, synthetic
Business loan application

Applicant: Fremantle Joinery Pty Ltd
ABN 12 345 678 901
Directors: K. Nguyen, S. Kaur
Amount requested: $85,000
Purpose: purchase of a CNC router
Existing loans: one equipment loan, one card facility

Structured resultIllustrative, synthetic
  • ApplicantFremantle Joinery Pty Ltd (p.1)
  • EntityCompany, ABN 12 345 678 901 (p.1)
  • Requested amount$85,000 (p.1)
  • PurposePurchase of a CNC router (p.1)
  • DirectorsK. Nguyen, S. Kaur (p.2)
  • Declared liabilitiesEquipment loan, card facility (p.2)

Consistency against the other documents

  • Directors match the register extractOK
  • Declared liabilities match the bank statement debitsReview
  • Amount matches the invoiceOK
Exported PDF, rotated scanIllustrative, synthetic
Business transaction account

03 Mar   OSKO FROM CLIENT 2291   +4,200.00
05 Mar   BPAY TAX OFFICE   -3,100.00
07 Mar   DEBIT BLUEWATER FINANCE   -1,150.00
10 Mar   TFR TO SAVINGS   -2,000.00
14 Mar   DEBIT BLUEWATER FINANCE   -1,150.00

Structured resultIllustrative, synthetic
Money inClassified: customer receipts, owner money, other
Lender repaymentsFound, with cadence
Own-account transfersNetted
Money outClassified: payroll, tax, suppliers, other

Detected lender repayments

  • Bluewater Finance$1,150, weekly (p.1)
Phone photo, low lightIllustrative, synthetic
TAX INVOICE

Ashgrove Plant Sales Pty Ltd
ABN 98 765 432 109
Used excavator, 2019, Model X35
Price: $62,000
GST: $6,200
Total: $68,200

Structured resultIllustrative, synthetic
  • SupplierAshgrove Plant Sales Pty Ltd (p.1)
  • AssetExcavator, Model X35 (p.1)
  • Year2019 (p.1)
  • ConditionUsed (p.1)
  • Price$62,000 plus $6,200 GST (p.1)

Cross-checks against the application

  • Supplier matches the applicationOK
  • Asset matches the stated purposeOK
  • Invoice total within the requested amountReview
Four files, mixed formatsIllustrative, synthetic
Income statement, two financial years

Spreadsheet, workbook with a hidden tab
Revenue, cost of sales, wages, rent, depreciation, interest
Plus balance sheet and a notes file

Hidden tabs
Structured resultIllustrative, synthetic
Prior yearLatest year
Revenue$1,180k$1,320k
Gross margin41%38%
EBITDA$210k$195k
Current ratio1.41.2

Revenue grew while margin narrowed. The hidden tab holds a related-party loan, which is listed for the underwriter.

An agent for each underwriting step. One memo, one decision.

Each agent does one part of the work and hands the next a sourced result. The underwriter decides.

1. Intake agentTriaging

Receives the package from email, portal or API and asks for what is missing.

  • Email threademail
  • Application formportal
  • StatementsPDF
  • Invoiceemail
  • Tax returnAPI

Package opened

Illustrative, synthetic
2. Documents agentReading

Reads each document into fields and records the page each came from.

  • Account holderp.1
  • Closing balancep.3
  • Lender debitp.2
Illustrative, synthetic
3. Verification agentChecking

Checks identity, business, address and web presence against the sources.

Business registerCompany registerAddressWeb presenceSanctionsRelated entities
ABN active
Address mismatchWeb presence lowOwner review
Illustrative, synthetic
4. Financials agentReconciling

Turns statements into cash flow and works out serviceability under your rules, with the cashflow score.

  • Money in classified
  • Lender repayments found
  • Own-account transfers netted
  • Balance breaks

Serviceability under your rules: review

Illustrative, synthetic
5. Policy agentApplying

Applies every rule in your credit policy and shows each result.

  • Minimum trading historyOK
  • Serviceability ratioReview
  • Concentration limitOK
  • Excluded industryOK
Illustrative, synthetic
6. Memo agentDrafting

Writes the memo in your template, with exceptions listed.

Fremantle Joinery Pty Ltd is requesting equipment finance to buy a CNC router
Every figure checked by code
Illustrative, synthetic
Decision: your underwriter approves, edits or declines. Nothing is sent without a person.

The behavioural assessment inside the memo

Every applicant's statements are rated on five behavioural measures, high, medium or low, or 0 to 100, from the first file, with no model to train. It is the day-one assessment: thin files, edge cases, exclusions and referrals go to it, and a person decides.

  • Rated, not scoredA rating per measure with the evidence behind it, cited in the memo's five Cs. The cashflow score is a different product: a probability of default built on your book when the history exists.
  • Read the way the business tradesSignals engineered for business lending and for each business type read the operating rhythm: seasonality, payment cycles, weekday and month-end patterns. Each business is compared with its own history and the same months a year earlier before anyone else.
  • Existing customers and renewalsFor an existing customer or a renewal the assessment also reads the facility it was given and its previous applications: how many times it applied, each offer, term and price, and the outcome.
  • One system with the scoreThe score decides the straightforward cases under your policy; the memo and its assessment handle the rest. See the cashflow score.

Your underwriting queue

Every application in one underwriting queue.

Every incoming application is classified, checked and tracked through to a memo your underwriter can act on.

Underwriting queueIllustrative, synthetic
ApplicantSourceChecksPolicyFieldsReceivedMemoStatus
Northcote BakehouseBroker portal9 of 10 verifiedOK42Today 09:14ReadyReady for underwriter
Dandenong Plumbing ServicesEmail6 of 10 verifiedReview31Today 08:52Waiting on documentsWaiting on documents
Fremantle JoineryForm2 flaggedReview38Today 08:31DraftingMemo draft
Mosby EarthworksAPI10 of 10 verifiedOK47Yesterday 16:40ReadyReady for underwriter
Kangaroo Point CafeEmail7 of 10 verifiedOK29Yesterday 15:05DraftingMemo draft
Wong & Daly Print WorksBroker portal8 of 10 verifiedOK35Yesterday 11:22ReadyCredit review
Campbelltown MotorsForm5 of 10 verifiedReview27Yesterday 09:48Waiting on documentsWaiting on documents

The state of underwriting

Manual data entry
Structured documents, with sources
Checks across many systems
One verification run, with the evidence attached
A memo that takes a day to put together
A memo assembled from evidence, for the underwriter to judge
Policy applied from memory
Policy applied as written, every time

For lenders and for brokers

Lenders

The memo under your own credit policy.

  • The behavioural assessment and cash-flow analysis from the statements
  • Serviceability under your rules
  • Exceptions listed
  • Synced to your LOS or CRM
  • A committee-ready evidence trail
  • Your underwriter approves or declines

Brokers

The same intake and verification steps produce a lender-ready deal pack. Brokers package and verify. Lenders decide.

  • A completeness checklist: missing statements, unsigned forms, stale documents
  • Business verification
  • A bank statement summary: income, cash flow, overdrafts and existing commitments
  • The pack repackaged to each lender's criteria for submission

What it improves

The memo runs your own criteria as you wrote them and puts its signals beside them. The difference is measured in the terms your P&L uses.

  • Losses on approved loansFewer loans written that later go bad.
  • Approvals at the same lossMore good loans written for the same risk.
  • KYB false positivesAt the same catch rate, fewer good customers held up for review.
  • The right entity, the right priceEach loan decided for the company actually borrowing, with its directors and related companies, not a namesake or a partial match.

Worked examples

Results from Luminnovate's work, each labelled by its source and the data it used. Read the limits on each page.

How we start

A fixed-fee historical evaluation of the memo on your past applications, with no live changes. It shows where decisions would differ from yours, and the Impact Sandbox prices the difference before you adopt anything. Optional extras include a bureau cross-check, network exposure and fraud checks at origination. Then delivery by us, your team running it, or both. Terms are agreed after the evaluation. Delivered as a hosted service for lenders and brokers, or in your environment for institutions; your files are processed for your decision and never used to train any model.

Questions about the underwriting memo

What happens between an application arriving and a decision?

The manual work: it takes a business-loan application package as it arrives, reads every document into sourced fields, verifies the business against Australian registers, reads the bank statements the way the business trades, applies your credit policy as rules, and drafts a decision-ready memo in your template, with every figure traced. Underwriters judge, structure and decide.

Who uses it, and who decides?

Business lenders, asset and equipment financiers and broker aggregators in Australia: credit operations, credit risk and the brokers who feed them. A person approves every file.

Do we have to replace our origination system?

No. It takes the package from email, a form or your API, and returns the fields, the memo and the evidence to your LOS or CRM.

Will our underwriters still make the call?

Yes. It does the repetitive reading, verification, analysis and drafting. Your underwriters spend their time on judgement, exceptions, structuring and the decision.

Why not a general AI assistant?

Built for lending, not for summarising text: application packages, statements, Australian registers, your credit policy, exceptions, memos and the handoff to your systems; plus verification that holds up, cash flow read the way the business trades, and your policy as the rules with the evidence to prove every figure.

What do we get at the end of the evaluation?

Where decisions would have differed on your past applications, the effect on approvals and losses, time per file against your own process, and the evidence pack. There are no live changes, and the winner is named even when it is not us.

What you can buy

Start a pilot: the underwriting memo

Who it is for

Business lenders, asset and equipment financiers and community lenders, and broker aggregators who want a lender-ready pack. Heads of credit operations and underwriting.

What you get

  • The memo in your template under your own credit policy, every figure traced to its source
  • Bank statement analysis, business verification against Australian registers and the behavioural assessment inside it
  • Exceptions and missing documents listed; your underwriter approves, edits or declines
  • Results into your loan system or CRM, or the Luminnovate workspace
  • For brokers: a completeness checklist, verification, the statement summary and a pack shaped to each lender's criteria
  • The pilot report: agreement with your decisions, where they differ and why, and time per file against your own process

Cashflow signals, read the way the business trades

In underwriting, the behavioural assessment inside the memo rates each applicant's statements on five behavioural measures from the first file, with no model to train, so thin files, edge cases and exclusions are covered. The cashflow signals are engineered for business lending and for each business type, and read the business's operating rhythm: seasonality, payment cycles, weekday and month-end patterns. Each business is compared with its own history and the same months a year earlier before it is compared with anyone else.

How it arrives

A sandbox in your environment on a few of your own files while your privacy and security review runs, then the hosted service in Sydney: files in by upload or API, results back, nothing to install. Institutions whose policy requires it run it in their own environment.

The first step

A fixed-fee pilot on your own deals, with your policy loaded and success criteria agreed first, measured against your own underwriters. The winner is named even when it is not us.

Start a pilotHow every pilot runs

Start with applications you have already decided, and see the memo beside your own process.

Start a pilot