Standing Privacy Policy
This is a separate policy from Luminnovate's main privacy policy, because what happens to your data in Standing is genuinely different: you connect your own bank data, for your own benefit, and it isn't shared with a lender or anyone else without you choosing to.
Who we are
Standing is a product of Luminnovate Pty Ltd (ABN 16 395 733 675). Standing helps small and medium businesses understand their own financial health and creditworthiness, using their own bank transaction data, so they can use that understanding for their own growth and decision-making.
This policy covers Standing only. Luminnovate's other products, including LuminoUnderwrite and LuminoEvidence, are built for lenders and brokers and are covered by Luminnovate's main privacy policy instead.
Contact: Parisa Milne · parisamilne@luminnovate.com · 44 Ellalong Road, Cremorne NSW 2090
What data we collect
Banking data, with your consent, under Australia's Consumer Data Right. When you connect your business's banking data to Standing, we receive it through Openfeed, a service provided by Biza Pty Ltd. This includes account details, transaction history, and balance information.
We do not receive your banking login credentials at any point. Consent is managed through Openfeed, not by us directly, and you can review or revoke it at any time by signing in to your account at openfeed.au.
Information you give us directly. Business details you provide when you sign up, such as your ABN, business structure and industry.
Why we collect it
To show you your own business's financial health and creditworthiness. That's the core purpose. We don't assess your business on behalf of anyone else, and nobody else sees your assessment unless you choose to show it to them yourself.
We may also use de-identified or aggregated data, derived from your information, to improve the accuracy of the models behind Standing over time. This never involves sharing your identifiable data with anyone else, and de-identified data cannot be used to re-identify you or your business.
How we use it
- To generate the behavioural and financial signals that make up your assessment
- To show that assessment to you, inside Standing
- To improve the underlying models over time, using de-identified data only
Who we share it with
Nobody, for the purpose of assessing your business. Standing produces an assessment for you. We don't sell your data, and we don't pass it to a lender, insurer or anyone else without you actively choosing to share it yourself.
- Infrastructure and hosting providers who store data on our behalf, under contractual confidentiality obligations
- Regulators or law enforcement, where required by law
Storage and security
We store your data using cloud infrastructure with encryption in transit and at rest, and access is restricted to what is necessary to operate Standing.
How long we keep it
We retain your account and transaction data for as long as your account is active, and for 12 months afterward, in case you choose to reactivate or request a copy of your data. After that period, we delete or de-identify it. De-identified, aggregated data that can no longer identify you or your business may be retained for longer, to improve Standing for future users.
Your rights
You can ask us what personal information we hold about you, ask us to correct it, and make a complaint about how we've handled it. Contact us at parisamilne@luminnovate.com. If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Because your banking data is shared under the Consumer Data Right, you also have rights specific to that scheme, including withdrawing consent at any time through Openfeed. See Biza.io's CDR policy at guides.biza.io/policy/cdr.
Changes to this policy
We'll update this page if our practices change, and update the date below when we do.
Last updated: 11 September 2026